A clear record of how we handle data, use cookies and operate this website.
Last updated: 11 September 2026
Privacy policy
This policy explains how DONGGUAN XINMEI PAPER PRODUCTS CO., LTD. (“XINMEI”, “we”, “us”) handles personal information when you visit this website, submit an enquiry or send us a file.
01
Scope and controller
This policy applies to this website and business communications started through it. The controller is DONGGUAN XINMEI PAPER PRODUCTS CO., LTD., at Building 2, No. 13 Xinlian Road, Wangniudun Town, Dongguan, Guangdong, China. When you follow a link to a third-party service, that provider processes data under its own policy.
02
Information we collect
Your name, company, business email address, phone or WhatsApp number.
Product format, capacity, quantity, destination, printing, lid, packing and project details.
Purchasing lists, specifications, artwork and related file name, type and size. Please do not upload sensitive personal information unrelated to your enquiry.
Basic technical and security records such as access time, IP address, browser, device and error logs.
Your selected language and English-region preference.
03
Purposes and lawful grounds
We process personal information when there is an appropriate basis, including responding to your request, taking steps before a contract, performing a contract or legal duty, obtaining consent, and protecting website security and legitimate business communications where permitted.
Assess feasibility and prepare quotations, samples, specifications and order communications.
Reply through the email, phone or WhatsApp channel you select.
Maintain project records, improve the enquiry process and provide after-sales support.
Prevent spam, fraud, malicious files and other security threats.
Meet accounting, tax, customs, quality and dispute-handling duties.
04
Sharing and disclosure
We do not sell personal information. We may share it as necessary with sales, technical, quality, production and logistics staff and with hosting, email, file-storage, IT, logistics and professional-service providers subject to appropriate duties. We may disclose information to public authorities when legally required or necessary to protect lawful rights.
05
WhatsApp and international processing
If you click WhatsApp contact or choose WhatsApp, WhatsApp/Meta will process your number, message and related device information under its own policies. Customers and service providers may be in different countries, so information may be transferred internationally. Where required, we use contracts, authorisations, consent or other lawful safeguards.
06
Retention
Enquiry records and uploads are normally kept for no more than 24 months after the last meaningful contact. If an order is placed, order, payment, quality and logistics records may be kept longer as required by contract or law. Security logs are kept only as needed for protection and troubleshooting. We then delete or anonymise information unless continued retention is legally required.
07
Security
We use access controls, least-privilege practices, transmission protection, file-type and size restrictions, and organisational measures appropriate to the information. No internet transmission is completely secure. If an incident may affect your rights, we will take remedial and notification steps required by applicable law.
08
Your rights
Subject to applicable law, you may request access, a copy, correction, completion or deletion of your information; restrict or object to certain processing; withdraw consent; and complain to a competent authority. Withdrawal does not affect earlier lawful processing. We may verify your identity before acting on a request.
09
Children
This business website is intended for professional buyers and is not directed to children. Do not submit a child’s personal information. Contact us if you believe we received it inadvertently.
10
Updates and contact
We may update this policy as our website, business or legal duties change and will show the latest date here. To exercise a right or ask a privacy question, email xinmeicup@outlook.com or call +86 151 1273 5220.
Cookie policy
This policy describes the cookies, local storage and similar technologies used by this website. We currently do not use advertising or behavioural-analytics cookies.
01
What these technologies are
A cookie is a small text record stored by a website in your browser. Local storage is another browser feature used to retain preferences on your device. These technologies can preserve a language choice, maintain a secure session or remember an action.
02
What we currently use
xinmei_locale: stores your chosen website language for up to 12 months.
xinmei_english_region: stores your US or UK English preference for up to 12 months.
xinmei-locale and xinmei-english-region: store the same preferences in local browser storage until you clear browser data.
Hosting or access-control services may set strictly necessary session cookies for security, load balancing or sign-in; their duration is determined by the relevant service.
03
Necessity and consent
Language preferences provide the page version you request; security and session technologies provide the website service. If we later add analytics, advertising or other non-essential technology, we will update this policy and provide clear choices and withdrawal controls where required by law before activating it.
04
Third-party links
After you click WhatsApp, LinkedIn, Facebook, Instagram, YouTube or another external link, the third party may use cookies or similar technologies on its site. We do not control those technologies. Review the relevant provider’s privacy and cookie policies.
05
How to manage them
You can view, block or delete cookies and local storage in your browser settings. Clearing preferences may cause the site to select a language again from your browser. Restricting necessary cookies may affect secure access or preference retention, although core content should remain available.
06
Updates and contact
We will update this notice if the technologies we use change. Send questions to xinmeicup@outlook.com.
Terms of use
By accessing or using this website, you agree to these terms. If you use it for a company, you confirm that you are authorised to make enquiries and communicate for that company.
01
Website purpose
This website presents XINMEI, its product range and custom capabilities, and receives business purchasing enquiries. Use it lawfully and accurately. Do not disrupt the site, bypass security, distribute malicious code, scrape it at scale or infringe another person’s rights.
02
Product information and concept images
Specifications, dimensions, materials, coatings, print effects, MOQ, capacity, lead times, certification scope and concept images are for preliminary discussion. Screens, photography, sample batches and production processes can affect colour or appearance. Available products, compatibility and performance must be confirmed through samples, technical specifications and written approvals.
03
Quotations and orders
Website content and enquiry replies do not automatically form a binding offer. Price, tax, tooling or plate charges, payment, Incoterms, lead time, packing, transport and warranty are governed by a valid quotation, pro forma invoice, accepted purchase order or formal contract. Agreed transaction documents prevail if they conflict with these terms.
04
Content you submit
You keep your rights in uploaded files and project materials and grant us permission to use, copy and share them with relevant providers as needed for evaluation, quotation, sampling, production and order fulfilment. You confirm that you may submit the trademarks, designs, text, images and personal information and that the content is lawful, non-infringing and free from malicious code.
05
Intellectual property
Unless stated otherwise, the website branding, text, layouts, images, graphics and software belong to XINMEI or the relevant owner. You may reasonably view and save pages for internal purchasing evaluation. Written permission is required for public reproduction, adaptation, sale, or use of XINMEI marks that implies an affiliation, endorsement or licence.
06
Third-party links
External links are provided for communication or reference. The third-party operator is responsible for its content, availability, data practices and transaction rules. Review its terms before using the service.
07
Availability and disclaimers
We work to keep information accurate and the website available, but maintenance, networks, security events or circumstances beyond our control may interrupt it. Unless applicable law or an agreed transaction document provides otherwise, the site is provided as available without an implied guarantee that general information is always complete, error-free or suitable for a particular project.
08
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential loss caused by reliance on general website information, interruption or third-party links. This does not limit liability for wilful misconduct, gross negligence, fraud, personal injury or any liability that law does not allow us to limit. Agreed transaction documents govern order-specific liability.
09
Law and disputes
These terms are governed by the laws of the People’s Republic of China. The parties should first try to resolve disputes through good-faith discussion. Unless an agreed transaction document says otherwise, disputes may be brought before a competent court where XINMEI is domiciled. Mandatory consumer rights, where applicable, are unaffected.
10
Changes and contact
We may update these terms as the website or law changes. Updates apply when posted here. Contact xinmeicup@outlook.com or +86 151 1273 5220 with website or terms questions.
Privacy, cookies and website terms · XINMEI | XINMEI Paper Cup